Information on community services, aging, utilities, hospital, voter information, public transportation, etc., click below on the L.W. Community Profile. The profile is in .pdf format. You will require Adobe Reader to access the information. Adobe can be downloaded free at

Access to information regarding elder services and activities is available through the Elder Helpline Information & Referral Service. For hearing or speech impaired, access this information through the Florida Relay by simply dialing 711 from anywhere in the state.
Florida area (Polk County) Agency on Aging:
Senior Connection Center
8928 Brittany Way
Tampa, FL 33619
Ph: 813-740-3888
(Hardee, Highlands, Hillsborough,Manatee and Polk Counties)
201 Central Avenue West
PO Box 1320
Lake Wales, FL 33859-1320
Phone: 863-678-4182
Fax: 863-678-4180
Duke Energy
Customer Service: Phone -1-800-700-8744
Outages: Phone: 1-800-228-8485
Central Florida Gas
Customer Care: Phone 1-800-427-7712
Advent Health (Lake Wales Medical Center)
410 S. 11th St.
Lake Wales, FL
Phone: 863-676-1433
Winter Haven Hospital
200 Avenue F, N.E.
Winter Haven, FL
Phone: 863-293-1121
Advent Health (Urgent Care Cypress Clinic)
7375 Cypress Gardens Blvd. SE
Winter Haven, FL
Phone: 863-325-8185
Walk-in or Check In Now - avoid the wait
Courtyard by Marriott 
6225 Cypress Gardens Blvd. (across from Legoland)
Winter Haven, Fl 33884
Hampton Inn & Suites
22900 US Route 27
Lake Wales, FL
Phone: 863-734-3000
Holiday Inn Express (next to Kohl's)
2953 Ridge Way
Lake Wales, FL
Phone: 863-949-4800
The Ledger, Polk County Newspaper
Published Daily and Sunday
Phone: 863-802-7000
Eagle Ridge Mall - US Route 27
Stores include Dillard's and JC Penneys, Dollar Tree plus many other familiar stores, all within 1 mile from Carlsberg Estates.
Shoppes on the Ridge (Corner of Chalet Suzanne Rd., & US Route 27)
Publix Food Store w/pharmacy, Beall's Outlet, IHOP,Citizens Bank & Trust, McDonalds, Aspen Dental, Aaron's Rental, Dairy Queen, Century 21 Real Estate Office, Great Clips Hair Cuttery, Golden Nails Salon, Kohl's. Chinese take-out, Optical center (exams, glasses), Subway, Dunkin Donuts, chiropractor, PetSmart, Anytime Fitness gym, State Farm Insurance, AT Radiology, UPS Store, etc.
Intersection of US Route 27 and Thompson Nursery/Chalet Suzanne Roads:
Wawa Gas,  Convenience Store & Deli 
Walgreen's Drug Store & Pharmacy
Aldi's Super Market 
Walmart Superstore
7450 Cypress Gardens Blvd.
Winter Haven
Lowes Home Improvement Store
US Route 27 next to Eagle Ridge Mall
Home Depot
US Route 27 next to Kohl's Dept. Store
Auto Zone
US Route 27
Taco Bell
US Route 27
IHOP (Int'l. House of Pancakes)
US Route 27 near Gate gas station (convenience store)
Packages are available; tv, phone and internet
Phone: 1-855-222-0102
Phone: 1-800-837-4966
Internet service also available
Verzion Wireless
199 Cypress Gardens Blvd. SW
Phone: 863-292-246
New Trash Pickup Policy is effective October 26, 2018
Re-cycle bins will be provided to everyone, similar to the blue trash containers already in use.
Trash, yard waste and re-cycle will all be picked up on Fridays.
Click here for complete trash policy (trash, yard waste, re-cycle).
Water and sewer are billed by the City of Lake Wales Utility Department.
Customer Service: Phone 863-678-4196
E-mail address:
Electronic water meters are used.
ARC (Architectural Review Committee) GUIDELINES-
Please read the ARC Guidelines document BEFORE you schedule ANY work to be done to the outside of your house. Click here for ARC information and request form.
AED (Automated External Defibrillator) 
In case of emergency, always dial 911 FIRST.
A portable AED unit is available in the Clubhouse for emergency use. Click here for more information.

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ARC (Architectural Review Committee) GUIDELINES-

Please read the ARC Guidelines document BEFORE you

schedule ANY work to be done to the outside of your house. Click here for ARC information and request form.

AED (Automated External Defibrillator) 

In case of emergency, always dial 911 FIRST.

A portable AED unit is available in the Clubhouse for emergency use. Click here for more information.

Post a “For Sale” notice:

On the bulletin board (down the Clubhouse hall near the Exercise Room) there is a section on the bottom where residents can advertise items for sale. Ad must be on a 3x5” card/paper and dated. If item sells, or ad has been posted for 3 months or more, it will be removed from the board.

Website Password: To receive a password for secured pages on this website, go to  Contact Us"  and fill out the form. In the "message" box indicate you want a password to secured pages on this website and one will be sent to you.

Note: The password  may be changed at any time for security reasons. You will need to request the new password. It won't automatically be sent to you. 

Many documents on this website are in ".pdf format".  To open and view a ".pdf file", you will need Adobe Reader installed on your computer.

This free download is available by going to:

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